Our products are guaranteed to be highest quality and shipped within 2-3 business
days. Please contact us with any concerns or complaints and we'll get right on it
ASAP.
We have many happy ebay customers. Check our ebay store (link near bottom left)
and read our feedback. Also, check my website feedback via the feedback link near
the bottom of the menu on the left.
days. Please contact us with any concerns or complaints and we'll get right on it
ASAP.
We have many happy ebay customers. Check our ebay store (link near bottom left)
and read our feedback. Also, check my website feedback via the feedback link near
the bottom of the menu on the left.
We understand how frustrating ordering online can be at times. We want to make
your ordering experience as painless as possible. To that end:
* Orders are accepted and processed in real-time on the website with Visa or
Mastercard. We also support payment via PayPal, or check/money order through
the mail.
* We are focused on customer service and promise to answer emails within one
business day of receipt. Waiting for days (or weeks!) to get a response back from a
vendor is inexcusable. We won't put anybody through that.
* Due to the nature of our products we cannot accept returns or issue refunds unless
we have made a mistake or run out of an item. If a problem arises with an order
please contact us at customerservice@ohiotraders.com to discuss the situation. We
always try to be fair.
* International Customers: Please note that all international customers order at their
own risk. We cannot be held responsible for orders lost in transit internationally,
returned by customs or agricultural control or destroyed due to the laws of your
country. We rarely have problems with international orders, but they do happen on
occasion. Sometimes these problems can be solved with our assistance. Feel free to
contact us if a problem arises where we can help. REFUNDS WILL NOT BE ISSUED
FOR INTERNATIONAL ORDERS CONFISCATED BY YOUR COUNTRY'S CUSTOMS
AUTHORITY.
your ordering experience as painless as possible. To that end:
* Orders are accepted and processed in real-time on the website with Visa or
Mastercard. We also support payment via PayPal, or check/money order through
the mail.
* We are focused on customer service and promise to answer emails within one
business day of receipt. Waiting for days (or weeks!) to get a response back from a
vendor is inexcusable. We won't put anybody through that.
* Due to the nature of our products we cannot accept returns or issue refunds unless
we have made a mistake or run out of an item. If a problem arises with an order
please contact us at customerservice@ohiotraders.com to discuss the situation. We
always try to be fair.
* International Customers: Please note that all international customers order at their
own risk. We cannot be held responsible for orders lost in transit internationally,
returned by customs or agricultural control or destroyed due to the laws of your
country. We rarely have problems with international orders, but they do happen on
occasion. Sometimes these problems can be solved with our assistance. Feel free to
contact us if a problem arises where we can help. REFUNDS WILL NOT BE ISSUED
FOR INTERNATIONAL ORDERS CONFISCATED BY YOUR COUNTRY'S CUSTOMS
AUTHORITY.
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Ohiotraders Botanicals
Customer Service
Customer Service